Quality Framework - Online Learning ConsortiumIn 1997, Frank Mayadas, President of the Online Learning Consortium (renamed OLC), affirmed that any learner who engages in online education should have, at a minimum, an education that represents the quality of the provider’s overall institutional quality. Any institution, he maintained, demonstrates its quality in five inter-related areas – learning effectiveness, access, scale (capacity enrollment achieved through cost-effectiveness and institutional commitment), faculty satisfaction, and student satisfaction.